Who we are

At EPIC360 IT, we’re a privately owned technology services company based in Roswell, GA, committed to providing exceptional IT support for senior living, healthcare, property development, and financial services organizations across the Southeast. We pride ourselves on maintaining a high standard of service, ensuring that every client receives the personalized, detail-oriented support they deserve. Our focus on quality over quantity allows us to be a true partner to the businesses we serve, delivering tailored solutions that solve problems and drive efficiency.

Our team of experienced technicians works from a single office location, fostering a collaborative environment where ideas and expertise are shared. We believe in the power of teamwork, which is why we cross-train our staff to handle a variety of challenges, ensuring quick responses to any situation that may arise. Whether it’s troubleshooting on the phone or collaborating during complex support requests, our team works together seamlessly to provide fast, effective solutions. Our savvy technicians also offer consultative insights, helping our clients use technology to improve their workflows and become more efficient in their day-to-day operations.

We are proud to have U.S. service veterans on our staff, bringing not only technical expertise but also a strong sense of discipline, commitment, and customer care. With extensive industry knowledge in healthcare, senior living, financial services, and property development, we understand the unique challenges these sectors face. We provide support to technology users in 10 states across the Southeast, offering both proactive and reactive support to ensure that our clients’ technology environments are optimized for success.

What truly sets us apart is the intimate and personable service we provide. Our clients appreciate the patience, persistence, and follow-up that we deliver on every support ticket. Our technicians take the time to get to know each customer and their specific job responsibilities, which allows us to offer more than just technical fixes. We build relationships, providing not just solutions, but valuable insights that help our clients leverage technology for greater efficiency and productivity. At EPIC360 IT, we’re not just solving problems — we’re helping businesses thrive.