We Enable Business Focus
Imagine enabling your business to focus on strengths, like reputation and revenue generating tasks. Imagine a partner invested in your business to facilitate this focus and remove technology barriers.
Your Trusted Partner for Technology Services
At EPIC360 IT, we specialize in providing technology support and services tailored for fast growing companies that strive for cost-saving best practices and satisfying dynamic business needs. We understand that technology issues can disrupt operations, so our goal is to keep your systems running smoothly while you focus on what matters most — your business.
Measurable Results
With our team of experienced technicians, we offer proactive, personalized service that goes beyond simply fixing problems. We build long-term relationships with our clients and become a true extension of their team. Our help desk services are driven by Service Level Agreements (SLAs), ensuring a commitment to timely resolutions and consistent performance. Whether it’s a quick fix or a more complex issue, our team is here to provide fast, efficient, and reliable solutions that keep your operations on track.
Business Outcomes
EPIC360 IT drives positive outcomes by implementing the right technology specific to your needs. We set up efficient communication systems that foster collaboration and productivity across your organization. Co-managed projects ensure alignment and adoption. Our best practices will empower your team for success. We also leverage business intelligence to enable data-driven decision making. Our technicians educate, empower, and collaborate with your team to make sure the technology works for you, not the other way around.
Our Services
IT Services & Support
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Help Desk Support services for network infrastructure, computer endpoints, Microsoft 365, phone systems, and more
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Procurement services for select IT equipment, computers, printers, network gear, and phones
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Managing the deployment and operation of mobile devices, smart devices, and Internet of Things
Projects, Infrastructure, & Analytics
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Planning, organizing, and executing on projects. Communicating and collaborating with your teams to ensure target outcomes and adoption. Project services include changing the network architecture, refreshing end of life equipment, changing standard device configuration, on-site work, acquisitions, new-builds, expanding security services, OS upgrades, implementing new software and platforms, email searches for legal inquiries, phone upgrades, custom IT training, and maintaining Forms, Flows, and Power BI reports.
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Creating and managing centralized infrastructure platforms to streamline management of assets, networks, phone systems, internet circuits, and life safety systems
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Creating enterprise reporting systems that span data sources across all applications. Provide cross-platform integrations to combine data revealing competitive insights. Highlight trends for data-driven decisions.
Communications & Media Services
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Deploying and managing phone systems using internet protocols. Training staff to use the robust functionality of the platform to streamline communications.
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Expert Video & Photography Services to Showcase Your Brand, Facilities, Events, Customers, and Teams for training, sales, and pre-sales.
About our company
EPIC360 IT, based in Roswell, GA, is a privately owned technology services company serving senior living, healthcare, property development, and financial services organizations across the Southeast. We deliver a support experience that emulates your culture and reflects the collaborative environment among our experienced technicians. Our team offers consultative insights to help clients optimize their workflows and technology use. With a strong commitment to customer care and extensive industry expertise, we empower businesses to achieve positive outcomes by removing technology barriers and driving efficiency.
Contact Us
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